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Leonard Coombe Equestrian Privacy Policy & Cookies

Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.leonardcoombe.co.uk ( The Site )

Personal Information we collect
When you visit the site, we automatically collect certain information about your device , including data about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site we collect information about the individual web pages and products you visit. We also collect information regarding what search items and how you were referred to the site, and how you interact with the site. We refer to this as automatically-collected information as 'Device-Information.

We collect Device Information using the following device technologies:
'cookies' data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies visit www.allaboutcookies.org
'Log Files' track actions occurring on the site, and collect data including your IP address, browser type, internet provider, referring/exit pages, and date/time stamps.
@Web beacons@ Tags & pixels are electronic files used to record information about how you browse the site.

Additional when you purchase or attempt to make a purchase through the site we collect and retain certain information from you including your name, billing address, shipping address, payment information, email address, and phone number we refer to this as 'Order Information'
When we talk about personal information in this Privacy Policy we are talking about device information and order information /
How do we use your personal information?
We use the order information that we collect to fulfill orders placed through the site (Including processing your payment information and arranging for shipping and providing you with invoices and/or order confirmations. Additionally we use this order information to:

-Communicate with you about your order
-Screen our orders for potential risk of fraud
-When online with the preference you have shared with us to provide you with information or advertising relating to our products and services.

We use device information that we collect to help us screen for potential fraud risk and more generally to improve and optimize our site

Sharing Your personal information
We share your personal information as described above with third parties to help us use your personal information. We also use Google Analytics to help us understand how customers use the site you can read more about how Google uses your personal information here: www.google.com/intle/en/polices/privacy. you can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications we believe may be of interest to you.
you can opt-out of targeted advertising by using the links below :
Facebook: www.facebook.com/settings/?tab=ads
Google www.google.com/settings/ads/anonymous
Bing; https://advertise.bingads.microsoft.com/en-us/reasources/policies/personalized-ads
Additionally, you can opt out of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.onfo/.

Please note we do not alter our site's data collection and use practices we see a do not track signal from your browser.


Your Rights.
If you are a European resident you have the right to access the personal information we hold about you and ask that your personal information be corrected, updated, or deleted if you would like to exercise this right please contact us through the contact information below.

Additionally, if you are a European resident we will process your information to fulfill contracts we might have with you for example if you make an order through the site or otherwise pursue our legitimate business interests as above. Additionally please note that your information will be transferred outside of Europe including Canada and the United States.

Data Retention
When you place an order through the site we will maintain your order information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practiced or for other operational, legal, or regulatory reasons.


This Site is not intended for individuals under the age of 16
Contact Us
For more information about our Privacy Practices if you have any questions or would like to make a complaint please contact us via email at sales@leonardcoombe.co.uk or by mail using the details below:

Leonard Coombe
Re Privacy Officer
13 Highweek Street,
Newton Abbot
Devon
TQ12 1TG

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Leonard Coombe Equestrian :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Leonard Coombe Equestrian uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Leonard Coombe Equestrian website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Leonard Coombe Equestrian do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 01626 204099 or via our contact us page link at the top of the page.

Customer Reviews - Highly Recommended

Diana Smith  -  United Kingdom

Easy to order online with you, as I'm not to good on ordering on line, and the goods come when you said, thank you for a good service.